Uppsala Local Delivery & Pickup Policy

Welcome, Uppsala locals! To make it even easier for you to receive your favorite stationery and journaling supplies, we offer exclusive Local Pickup and Local Delivery services right here in Uppsala.

Please read the detailed process and guidelines below before placing your order:

1. Local Delivery

If you are located near the Uppsala city center, we are happy to deliver your order right to your door. This service is currently free of charge.

Delivery Range: Within a 3-kilometer radius of the Uppsala city center.

How to Select: At checkout, if your provided delivery address falls within the eligible 3km radius, the "Local delivery" option will automatically appear under the Shipping Method.

Delivery Process:

Once your order is ready, we will contact you via SMS.

We will coordinate with you to complete the delivery at a time that works best for your schedule. Please keep an eye on your text messages so we can reach you.

⚠️ Seasonal Suspensions: Because local deliveries are subject to actual weather and road conditions (especially during the Swedish winter), this service may be temporarily suspended during certain times of the year (for example, in winter). We greatly appreciate your understanding!

2. Local Pickup

We offer an appointment-based local pickup service at our Uppsala office. This service is completely free of charge.

Pickup Address: S:t Olofsgatan 11A, 75321 Uppsala

How to Select: If your shipping address is in Uppsala, you'll see the “Local Pick” option under shipping methods. After placing your order, you may receive an automated confirmation email with basic instructions.

Order Preparation & Scheduling:

We typically require 1 business day to carefully prepare your order.

Once your package is ready, our team will contact you via SMS or email to schedule a specific pickup time. Please ensure the phone number or email address provided at checkout is accurate and accessible.

⚠️ Important Notice: Please note that our office operates as an internal workspace and fulfillment center, and is not open to the public for browsing or in-person shopping. To ensure we are available to hand over your package, please do not visit the office address until you have received our message and successfully scheduled a pickup time.

If you have any further questions regarding our local services, please feel free to reach out to our customer support team via email.